SHIPPING POLICY
We carefully package every Hailie Hair order to ensure your extensions arrive safely and beautifully presented. All Australian orders are shipped with Australia Post, with standard, express and international options available.
Shipping policy
$12 STANDARD
Orders under $249
Estimated delivery time: 3-5 business days
FREE EXPRESS
Orders over $250
Estimated delivery time: 1-3 business days
$40 INTERNATIONAL
Estimated delivery: 6–27 days
International delivery times can vary.
IMPORTANT DELIVERY INFORMATION
Please carefully check your delivery details before completing your order.
Hailie Hair is not responsible for delays or delivery issues caused by an incorrect or incomplete address entered at checkout. If an incorrect address is provided, any additional costs associated with redirecting or resending the parcel are the customer's responsibility.
Shipping timeframes are estimates only and may vary during busy periods, public holidays and periods of high postal demand.
For the most accurate delivery estimates, please refer to Australia Post.
FREE EXPRESS SHIPPING POLICY
Enjoy complimentary express shipping Australia-wide when you spend $249 or more in a single order. The $249 minimum spend is calculated on the order total after discounts and before shipping costs.